Effective Date:

9 May 2025

1. Introduction

Coos Creations Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website ( https://www.cooscreations.com ) or engage with our services.

2. Company Information

Company Name: Coos Creations Ltd

Company Number: 16353029

Registered Office:

167–169 Great Portland Street, 5th Floor,

London, W1W 5PF, UK

Email: [email protected]

Phone: +44 7460 70 60 63

3. Data We Collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, phone number, postal address.

Account Details: Username, password, preferences.

Transaction Data: Payment information, billing address, purchase history.

Technical Data: IP address, browser type, operating system, referring URLs.

Usage Data: Information about how you use our website and services.

Marketing Preferences: Your choices regarding receiving marketing communications.

4. How We Use Your Data

We use your personal data for:

Service delivery and account management

Customer support and communication

Marketing (with your consent)

Analytics and service improvement

Compliance with legal obligations

5. Legal Bases for Processing

We process personal data on the following bases:

Consent

Contractual necessity

Legal compliance

Legitimate interests

6. Data Sharing and Transfers

We may share data with:

Service providers working on our behalf
Legal authorities where required

Business partners in the event of a company restructure or acquisition

All data transfers are protected with appropriate legal safeguards.

7. International Transfers

If data is transferred outside the UK/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined, including legal or regulatory requirements.

9. Your Rights

You have rights under the UK GDPR including:

Access

Rectification

Erasure

Restriction of processing

Objection

Data portability

Withdraw consent at any time

To exercise your rights, contact us at

[email protected]

10. Cookies

We use cookies to enhance user experience.

For more information, please see our Cookie Policy at

https://www.cooscreations.com/cookie-policy

11. Data Security

We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, or loss.

12. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this privacy policy, contact us at:

Email:

[email protected]

Phone: +44 7460 70 60 63

Postal Address: 167-169 Great Portland Street, 5th Floor, Westminster London W1W 5PF